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Frequently Asked Questions

We know that every space is unique and operates differently. Our mission is to find the best solution that meets your needs. Here are some frequently asked questions.

Frequently Asked Questions
FAQ

You aren't the only one who wants to know.

GENERAL QUESTIONS

What is Coworks?

Coworks is a space management software designed to streamline operations for coworking spaces, flexible workspaces, and other shared office environments. It integrates various tools to enhance member experience and optimize space management.

Who is Coworks software designed for?

Coworks is ideal for coworking space operators, community managers, and flexible workspace owners who want to automate tasks, improve member engagement, and manage their spaces efficiently.

How does Coworks software help in managing a coworking space?

Coworks offers tools for booking management, member communication, event management, billing and invoicing, and more. It simplifies the administrative tasks of running a coworking space, allowing operators to focus on community building and member satisfaction.

How long does it take to setup or migrate?

Onboarding to Coworks is quick and easy. We provide FREE onboarding and migration services in addition to free (continued) training and demos for your staff.

Creating an account in Coworks takes no time at all. Through our custom csv uploaders you can quickly import members, bookings, rooms etc. if you're coming from an existing platform. Additionally we have 100s of articles in our help center and a full time chat bot service to help answer any questions you have along the way. Getting a fully functional account with great content can be done in a matter of days. We'll help make sure your members app look nice and pretty!

MANAGE THE MEMBERS IN YOUR COMMUNITY

How does Coworks handle member onboarding?

Coworks streamlines the member onboarding process by allowing new members to sign up, choose a membership plan, and complete payments online. The platform also supports digital agreements, making it easy to manage contracts and legal documents.

Can members manage their own profiles and bookings?

Yes, members can manage their profiles, book meeting rooms, and access invoices through the Coworks member app. This self-service feature reduces the workload on community managers and provides a seamless experience for members.

How does Coworks software handle billing and invoicing?

Coworks automates billing and invoicing processes. It generates invoices based on membership plans, additional services, and bookings. Members can view and pay their invoices directly through the app.

MANAGE YOUR SPACE WITH COWORKS SOFTWARE

Can I manage multiple locations with Coworks software?

Yes, Coworks allows operators to manage multiple locations from a single dashboard. You can oversee bookings, memberships, and financials across all your spaces with ease.

How does the Coworks platform handle meeting room bookings?

Coworks offers a real-time booking system that allows members to book meeting rooms, event spaces, and other resources directly through the app. The platform ensures that availability is always up to date and prevents double bookings.

What integrations does Coworks software support?

Coworks integrates with popular tools and platforms like door access, accounting, marketing, and printing solutions. Check out our integrations page.

HOW COWORKS SUPPORTS COMMUNITY & COLLABORATION

How does Coworks software facilitate community building?

Coworks has built-in tools for event management, member directories, and communication channels. These features help you create a vibrant community by encouraging member interaction, hosting events, and sharing important updates.

Can I communicate with members through the Coworks platform?

Yes, the Coworks app includes notifications and emails to help you quickly and easily communite and engage with members.

How does Coworks help in managing events?

Coworks allows you to create, promote, and manage events directly through the platform. Members can RSVP, purchase tickets, and receive reminders, making event management seamless.

COWORKS TECHNICAL SUPPORT

Is Coworks software available on mobile devices?

Yes, Coworks offers a mobile app for both iOS and Android, allowing both operators and members to manage their activities on the go.

What kind of support does Coworks offer?

Coworks provides comprehensive customer support, including onboarding assistance, training, and ongoing technical support. The support team is available to help with any issues or questions you may have.

Is Coworks customizable to fit specific needs?

Yes, Coworks is highly customizable. You can tailor the platform to fit your specific operational needs, including custom branding, membership plans, and billing.

How secure is the Coworks platform?

Coworks prioritizes security and uses industry-standard encryption and security protocols to protect your data and ensure that your coworking space’s operations run smoothly.

GETTING STARTED WITH COWORKS

How do I get started with Coworks?

You can get started by scheduling a demo through the Coworks website. The Coworks team will guide you through the setup process, including integrating your existing tools and importing your member data.

Does Coworks offer a trial period?

For detailed information about trials or promotional offers, you should contact Coworks directly.

What are the pricing options for Coworks?

Coworks offers flexible pricing based on the size and needs of your coworking space. For detailed pricing information, check out our pricing page.

How long does it take to fully implement Coworks in my coworking space?

The implementation time varies based on the size and complexity of your operations, but the Coworks team provides full support to ensure a smooth and timely setup.